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Business Communication MCQ CSEET

1) The proverb, Birds of a feather flock together means:

A) From one trouble to another big trouble

B) Said of something impossible

C) People of like character come together

D) One never loses hope

2) Following sentence is divided into four parts. One of the

parts may contain a mistake. Identify that part and select

the appropriate answer.

A) Six prototype

B) in hospitals in India

C) of each device

D) are now being tested

3) Outsourcing means:

A) The activity of providing goods and services involving

financial and commercial and industrial aspects.

B) The commercial processes involved in promoting and

selling and distributing a product or service.

C) Contracting out selected functions or activities of an

organization to other organizations that can do that

work more efficiently.

D) Business or government activity that is purposely

designed to stimulate invention and innovation.

4) A___________ is used to end a declarative sentence,

a sentence which is not a question or an exclamation.

A) Comma

B) Space

C) Hyphen

D) Full stop

5) In _________ several people can talk to each other and

see each other on the television screen simultaneously.

A) Teleconferencing/ videoconferencing

B) Multimedia

C) Fax

D) Voice mail

6) Choose the appropriate combination of articles (a, an,

or the) to fill the two blanks in each of the sentences given

below: It is not at all unusual for ____ editor to tamper

with____ writer’s manuscript.

A) an, a

B) an, the

C) the, no article

D) an, no article

7) A well-written _______________ delivers the most

important information, without the recipient even having to

open the email.

A) Salutation

B) None of the above

C) Subject line

D) Message

8) Any asset that is pledged as security for a loan

instrument is called___________.

A) Liability

B) Share

C) Collateral

D) Capital

9) Give an Antonym for the word:


A) Affectionate 

B) Lavish 

C) Bravado 

D) Cowardice 

10) Answering the letters promptly, apologizing for any 

omissions or thanking generously for a favour are the few 

examples of ____________ principle in communication.

A) Completeness

B) Courtesy

C) Correctness

D) Clarity

11) Noise is a _____________ barrier to communication.

A) Physical

B) Socio-Psychological

C) Semantic

D) None of the above

12) Always start writing your email with a _________.

A) Closing remarks

B) Greeting

C) Purpose

D) Question

13) Give Synonym for the word:


A) Affectionate 

B) Tormenting 

C) Preposterous 

D) Eccentricity 

14) Which of these reports contains information of a 

routine nature?

A) Progress report

B) Periodic report

C) Laboratory report

D) Trouble report

15) The idiom: Crocodile tear means:

A) a narrow escape from mishap

B) jealously

C) without emotion

D) pretended sorrow

16) When words are used in communication, either 

spoken or written, this kind of communication is known as:

A) Downward communication

B) Upward communication

C) Non-verbal communication

D) Verbal communication

17) The receiver’s response (or non- response) to a 

message is called:

A) Channel

B) Message

C) Feedback

D) Input

18) The Communication within the organisation is known 


A) Internal communication

B) Informal communication

C) External communication

D) Verbal communication

19) In MIS system design, the sources of information may 

be categorized as ________ and__________.

A) constructive, destructive

B) internal, external

C) personal, organizational

D) useful, unuseful

20) The channel of communication which is mostly

associated with gossip and rumours, is called:

A) Upward communication

B) Formal communication

C) Grapevine

D) Social gatherings

21) The original amount that is borrowed or the

outstanding balance to be repaid less interest is


A) Dividend

B) Principal

C) Simple interest

D) Instalment

22) Before sending any written communication, one

should take a moment to review for spelling, grammar,

and punctuation mistakes. This practice is called:

A) Courtesy

B) Over-communication

C) Checking the tone

D) Proof reading

23) Which of the following protocol is used by the web?





24) ‘A single controlling authority is involved in a vertical

type communication and people are communicating with

a central figure or person. This central figure or person

radiates instructions and orders to several of his

employees who are working under him.’ This type of

network is called :

A) Wheel & spoke network

B) Vertical network

C) Circuit network

D) Chain network

25) Pick the most effective word from the given words to

fill in the blank to make sure the sentence is meaningfully


The proud king turned a deaf ear to the _____ of wise


A) Advise

B) Advice

C) Advices

D) Advises

26) Communication word is derived from the Latin


A) Communicare

B) Communion

C) Cosmos

D) Communis

27) Which one of the following is the odd word out?

A) Gorgeous

B) Elegant

C) Exquisite

D) Hideous

28) The phrase vox populi means:

A) the voice of the people is voice of god

B) an oral examination

C) word for word

D) conversely

29) Use a single word for:

Deliberate killing of whole community or race.

A) Hangar

B) Genocide

C) Atheist

D) Flora

30) Given below is a paragraph where the sentences are

not in order. Choose the correct order in which the

sentences can be rearranged to form a coherent paragraph.

(i) Columbus called these people Indians because he

thought that he had reached India

(ii) And, of course, most scholars agree that America was

discovered many years ago by Asians who crossed the

narrow Bering strait to Alaska

(iii) Few lands have been discovered as often as America

(iv) They then spread south and east across North

America and further southward to Central America and


(v) According to various claims, voyages to the New World

had been made by the Phoenicians, Irish, Vikings, Welsh

and Chinese long before Christopher Columbus reached

the Caribbean in 1942.

The correct order in which the above sentences can be

organised to form a paragraph is:

A) (v), (ii), (iv), (iii), (i)

B) (iii), (v), (ii), (iv), (i)

C) (iii), (v), (i), (ii), (iv)

D) (v), (iv), (iii), (ii), (i)

Read the following passage and answer the questions:

India loses grain crops worth crores of rupees every year

because of pests. In fact, the increased food production

made possible by modern technology and agricultural

research would become more evident if farmer is able to

effectively combat the various pests and insects that

destroy crops. While some of the crops are destroyed

after harvesting, a large quantity of grains is destroyed in

the fields. True that Indian farmer today is better able to

combat these destroyers of grains, for he made available

to him better storing facilities for the harvested crops, and

modern chemical aid like insecticides with which he may

spray the growing crops in his fields. But, one has to

remember that not all insects are harmful. The common

earthworms, for instance, is a friend of man, because it

works like a dustman by breaking up the dead leaves and

wood from plants and mixes them with the soil, thus

making the soil richer. Therefore, when a farmer sprays

his field with chemicals that kills insects, he destroys his

friends with his enemies.

31) After harvesting what the farmer needs is:

A) A good supply of seeds

B) A safe place for storage

C) A lot of chemical fertilizers

D) Ability to combat the weather

32) A large part of the increased food production is lost

because of:

A) The lack of irrigation facilities

B) The inadequate rainfall in the country

C) Bad eating habits of the people

D) The destruction caused by the harmful insects

33) The common earthworm:

A) Breaks up the leaves on the crop

B) Is the greatest destroyer of crops

C) Reduces the grain to dust

D) Makes the soil more rich

34) The function of the insecticide is:

A) To protect the growing crop

B) To harvest the growing crop

C) To nourish the growing crop

D) To store the harvested crop

35) When the farmer sprays his field with chemical that

kills insects:

A) He decreases his food productions

B) He kills good as well as bad insects

C) He spoils his growing crop

D) He fertilizers the soil



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